Coronavirus Policies & Preventative Measures

Highest Standards, Nationally Recognized:

COVID-19 information is evolving day by day and we will continue to carefully and thoughtfully make decisions in the best interest of our clients, staff, facility, and community as a whole.

Here at Avalon, we take sincere responsibility in prioritizing the health and well-being of our clients and staff, in addition to doing our part to support our greater community at large in the containment and restriction of potential exposure.

In addition, our team is taking every precautionary measure here at Avalon to decrease the potential for exposure at our facility. Here is an update of our current actions:

  • Housekeeping staff has increased efforts in cleaning and disinfecting all surfaces and common areas, especially high traffic touch-points.
  • We are no longer attending off-site meetings such as 12-Step and have begun holding in-house recovery support meetings with our own clients and staff as well as participating in online Zoom meetings in our conference room.
  • Off-site passes are being limited to necessary medical appointments only.
  • As gyms have closed, our personal trainer is now on-site 5 days per week and taking clients on nearby hikes and beach walks, as well as outdoor workouts on our lawn.
  • All staff and clients have been asked to wash their hands with soap for 20 seconds at least every hour and to drink plenty of water throughout the day.
  • Our licensing officials have advised us to follow precautionary measures but have not advised us to close.
  • According to the Department of Public Health, healthcare facilities, such as ours, are labeled as essential and therefore will remain open.
  • Every person that is scheduled to visit our facility is required to complete the COVID-19 screening that was provided to us by The Joint Commision.
  • We have received COVID-19 tests for the purpose of testing any new admit that we think may be at high risk of exposure.
  • If a client begins experiencing symptoms, despite our preventative measures, we have been advised by licensing to have that person quarantine in their room. Only staff wearing proper PPE will be allowed in an out. We are to notify CDSS, DHCS, and CDPH immediately and follow their direction.

With these policies in place, Avalon Malibu is open & able to accept new clients as we are classified as an essential business. We are also offering telehealth solutions for extended care and intensive outpatient program clients.

We have spoken with our licensing officials who have indicated the above actions are sufficient and what is indicated at this time. We invite anyone who is curious or concerned about our preventative measures & policy updates to contact us immediately via the form on our website, or by calling our admissions team at 888-958-7511.

Thank you for your understanding during this challenging time.

(REVISED March 27th, 2020)

We will work with most out of network PPO and POS policies

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