Admissions

Admissions at Avalon Malibu: A Personalized Path to Healing

At Avalon Malibu, we understand that deciding to seek help, whether for mental health, substance use, or both, is a deeply personal and sometimes overwhelming step. That’s why our admissions process is designed to be clear, compassionate, and as seamless as possible, offering immediate support from the moment you reach out.

Our team of experienced admissions specialists is here to listen, answer your questions, and guide you through every stage of entry into care.

What to Expect When You Contact Us

When you reach out to Avalon Malibu, an admissions specialist will:

Learn more about your current situation and needs
Answer any questions about our programs, facilities, and therapeutic approach
Collect basic contact and insurance information to begin verifying benefits
Assist with any travel logistics, including transportation and accommodations

From first contact to arrival, we handle the details so you can focus on healing.

Comprehensive Assessment & Individualized Treatment Planning

Upon admission, you’ll receive a full clinical assessment that includes:

A detailed review of your medical and psychological history
A substance use screening (if applicable)
An opportunity to discuss your goals and ask any questions

Based on this assessment, your care team, including a dedicated individual therapist and client advocate, will create a personalized treatment plan tailored to your unique background, preferences, and recovery goals.

Ongoing Evaluation and Care Coordination

At Avalon Malibu, treatment is not static. Each client’s progress is reviewed weekly by our multidisciplinary team, and care plans are continually refined to ensure the most effective support.

Whether you’re here for primary mental health care, dual diagnosis, or substance use treatment, you can expect:

Thoughtful, expert-driven care
Responsive adjustments to your treatment
A supportive environment that honors your autonomy and individuality

Committed to Excellence in Care and Treatment

Avalon Malibu is licensed by the Department of Social Services (DSS), certified by the Department of Health Care Services (DHCS), and accredited by The Joint Commission (JCAHO). For transparency, you can view the list of facilities currently on probation, with revoked certifications, or under temporary suspension on the California Department of Health Care Services (DHCS) website https://www.dhcs.ca.gov/provgovpart/SUD-LCR/Pages/SUS-REV-NOV.aspx

In-Depth Diagnostics and Treatment Planning

At Avalon Malibu, our core principle of mindfulness is reflected in the customized treatment plans we create for each client.

A representatives from each discipline meets clients to understand their personal stories and medical history, providing diagnostic testing to form expert, tailored treatment plans that include hand-selected therapies integrated into holistic approaches for the most positive therapeutic outcomes.

Our Streamlined Intake Process

From the moment you arrive at Avalon Malibu, clients enter a dedicated healing space where the natural landscape and oceanfront setting provides the perfect backdrop for a somatic experience.

Intake specialists lead you through necessary paperwork, provide a comprehensive welcome package, answer questions, offer a guided tour of the oceanfront estate, and accompany residents to their luxurious private rooms for a brief respite before beginning the healing process.

Health Insurance Coverage

Our trained financial coordinators will guide families and clients through insurance details, substance abuse coverage, and ancillary outpatient services covered under individual policies. We are here to support you every step of the way.